To start an instant conversation, Sign In to your account > go to top right corner of your screen > click on the Instant button beside Set up a conversation > your video stream is launched> click on the Invite Guest icon > in the pop invite select Email if you wish to send Invite via Email > enter the Email id > click on the Invite button. 

You may also select SMS  if you wish to send Invite via SMS > enter the phone number along with country code > click on the Invite button.

Alternatively, you may also Dial-out for those who would want to have an audio conversation. Click on the Dial-out icon > enter the phone number along with country code > click on the Call button.

For a detailed guide on the step-by-step procedure click here

To set up a scheduled conversation, Sign In to your account > go to top right corner of your screen > click on the Schedule button > a new screen appears with schedule conversation form > fill in the Conversation title > set start of the conversation using From Date > set estimated call duration using From Time and To Time > set end of the conversation using To Date > to invite by email enter Email(s) of guest > click on Add to add more email ids > to send SMS invites, enter phone number along with country code > click on Add to add more phone numbers > click on Save button to send out invites as desired > after saving your schedule appears on the dashboard >  click on Start button when you want to start the call.

For a detailed guide on the step-by-step procedure click here

A scheduled conversation can always be updated.

Sign In to your account > in the dashboard beneath the schedules go to the scheduled conversation you wish to update> on the top right corner of the particular conversation click on the 3 dots > select Edit > make changes in the desired fields in the scheduled form > click on Update to save your changes.

For a detailed guide on the step-by-step procedure click here

To cancel a scheduled conversation, Sign In to your account > in the dashboard beneath the schedules go to the scheduled conversation you wish to cancel > on the top right corner of the particular conversation click on the 3 dots > select Delete > pop-up window appears > click Yes to cancel your schedule.

For a detailed guide on the step-by-step procedure click here

Yes, all attendees will receive an updated email/SMS with the new schedule once the schedule is edited. The participants will also get updated if the conversation is deleted or canceled.

Yes, the call will still progress, if the other invitees had joined. To see if the call has started, Sign In to your account > In the Schedules section on your dashboard, you will be able to view “In Progress” to denote that the call has started for that particular schedule.

For a detailed guide on the step-by-step procedure click here

Video conversation Invitation can be sent via email or SMS. You may also use the Dial-out option to call and invite someone to join the conversation.

Yes, you will know. Unytalk tracks the presence of the user in five different steps.

1. Sent– When you send the invitation to the user
2. Delivered- When the invitation hits the inbox (Email/SMS)
3. Received- When the user views the invitation
4. Joining- When the user clicks on the link to join
5. In call- When the user has joined the conversation

No, the conversation will continue with other users who are still on the call.

Below is the list of icons along with their functions that appears on of the call screen, from left to right:

To switch to Fullscreen
To switch on/off your Audio or Mic
To switch on/off your Video or Camera
For instant messaging or Chat
For Screen Sharing
To Invite Guests
For Dial-out option
To Switch Camera
To End your Call
To Record your conversation

To use the screen sharing feature you just have to click on the Screen share icon while on the call > share your screen.

For a detailed guide on the step-by-step procedure click here

Annotation highlights an image to help you or your user to enhance your discussion around it.

To use annotation, Upload an image in the chat > click Annotate > annotation canvas appears on the screen > Zoom in, Zoom out and Pan the image. You can also use the drawing tools to mark a certain point and then save the image too.

For a detailed guide on the step-by-step procedure click here

You can annotate files with JPEG and PNG extensions.

All the users who are in conversation can annotate an image. Yes, guests also can annotate.

The mirror effect controls the appearance of the text on the screen. There is a possibility that when you write something it may appear reversed. Mirror effect enables the rest of the attendees to view the text in the way it's meant to be.

If a user has multiple cameras in one system, they can switch the camera views by using this option.

Yes, you can see the number of participants on the participant’s icon that is put up on the right side of the chat section. Click on the participant’s icon to view the device (desktop or phone), the Operating system (Windows/IOS/Android) and the browser ( Chrome/Firefox/Safari) that each of the participant is using.

Step 1: User Icons shows the number of participants

Step 2: By Clicking on participants icon you can view each of the participants device, OS, browser details

Yes, if you are the host you can mute all or selective participants in your conversation

Click Mute All to mute all the participants. To mute a selective participant click on the microphone/camera of that particular participant.

Step 1: Click on Mute All participants

Step 2: Click on Mute for selective participants

At the bottom of your chat section,

click on Attach Files > drag and drop or click to select supported files (DOC, DOCX, PDF, PPT, TXT, XLS, PNG, JPG, JPEG) you wish to share > click on to Send Message.

Yes, you can add Emojis to your chat messages. 

Click on the Emoji icon in the bottom of the chat screen > in the pop-up window of emoji select an emoji you want to insert > click on Send Message icon.

Yes, you can create Groups ONLY with the registered users in your contact list. To create groups,

click on Groups tab in your dashboard > click on create group icon > Create Group pop-up window appears > enter Group name in the specific field > select the registered users you wish to add > click on Save.

For a detailed guide on the step-by-step procedure click here

You can exit a group that you had created or were added by another user. To exit a group, Sign In to your account > click on the Groups tab > go to the specific group > click on the group chat icon > In the chat section click on the 3 dots in the top right corner > select Exit Group

For a detailed guide on the step-by-step procedure click here

Chat conversations can be edited by following the steps below:

Sign In to your account > go to the specific chat conversation > click on the 3 dots besides the message > upon clicking you will find options > from the options given select Edit > Edit the chat > click on Update

However, the messages can be edited within 5 minutes of sending.

Step 1: Click on the 3 dots in the top right corner of your chat

Step 2: Select Edit option

Create a Group with specific registered users. Simply click on the video call icon which appears beside the group name. All the participants in that particular Group can join the conversation.

When a Group call is initiated you can join automatically by accepting the notification invite.

The section in your dashboard where you can find the details of all your call logs, conversation links, saved chat conversations, recorded video conversations, and business forms.

In your dashboard, select the chat conversation you wish to view. Under the Chat Archive column, click on View to read the chat conversation.

In your dashboard, select the chat conversation you wish to view. Under the Video Archive column, click on Download to view the recorded video conversation.

Sign In to your account >Go to the dashboard > in the Conversation Archive section on the right side of the conversation archive section, click on the filter button > enter details in the specific fields (Date, Username, Status etc) that you wish to search for > click on Search.

For example to search for archives of a specific guest user > click on the drop down of Guest Email ID> select the email id of the guest > click on search

For a detailed guide on the step-by-step procedure click here

Yes, Unytalk invite is integrated with Google, Outlook, Yahoo, Hotmail & iCloud calendars.

Unytalk is PSTN compatible and allows users with limited internet connectivity to join a conversation using the Dial-out voice feature. This means that you can invite a guest/user by dialing out to their landline/mobile number.

If your broadband connectivity is not good, your video stream will be dropped automatically to audio so that you are still able to continue with your conversation without any interruption. 

No, you can only mute & unmute yourself. However, if you are the Host you can mute or unmute all. 

You can invite guests to the ongoing call using the Invite guest option via email & SMS.

Yes. Unytalk is PSTN compatible and supports voice calls. You can use the Dial-out option to get someone to join the conversation via voice. 

Yes, everyone will know as the record icon blinks.

No, guest users are not given the ability to record a conversation

The continue button will be there until everyone disconnects from the conversation. If anyone in the call has accidentally come out of the conversation, then by clicking on the continue button, they can still rejoin the call.

Call again: If you want to have a conversation with the same participants once again, then you may use the call again button.

Continue: If you want to rejoin the same conversation again, then use the continue button.

Yes, you can. Sign In to your account > go to dashboard > under Conversation Archives > select a particular conversation > Delete. 

For a detailed guide on the step-by-step procedure click here

Yes, you can. Sign In to your account > Go to dashboard > If the conversation has been recorded, click on the Download option of that particular conversation > Download

For a detailed guide on the step-by-step procedure click here

If the host and the invitee are in different time zones, then the scheduled conversation time will be converted into the invitee’s local time. 

Business forms help you take the conversation with your customers to the next level. You can take the contact & address details of your prospect and can also close the deal by initiating the payment through a secured gateway followed by a receipt in the same window without exiting the conversation. 

The payment mode is secured and is PCI compliant. It is powered by Semafone.