To Search for Conversation details, follow the steps below:
Sign In to your Unytalk account
Go to the dashboard
On the right side of the Conversation Archives section, click on Filter button
Select details in the specific fields (Date, Username, Status etc) that you wish to search for, click on Search
For ex., to search for archives of a specific guest user > click on the drop down of Guest Email ID > select the email id of the guest > click on search